Email Your Questions

Welcome to our Q&A page where we hope to be able to answer your questions so when you email you are asking for us to do some research and how to pay for it. If your question isn’t covered here then send us an email and we will endeavour to answer it as soon as possible.

To email us your questions or queries click this link.

To read our frequently answered questions read on below we may have you covered already.

1 What does it cost to ask for our help? The real question is what does it cost you not to ask! The big problem with research of this nature is finding time and sometimes knowing when to stop. We offer a set time for a set fee so you know what you are getting.

2 How is research done? Research is undertaken on an hourly rate which means you control your spending. You select and pay for the time and we carry out the research for you. Note there is a small questionnaire to fill out of family details to get us underway after that we will send you an email with the results of the search. It is a time consuming endeavour.

3 What can I expect to receive? You may already know how difficult it is to get started and located history about your family, we should be able to give you a reasonable amount of recent detail but the further back we go the harder it becomes. Most records go back to the late C17th but results are sparse and rely on parish records in the main.

4 How long will I have to wait for any results? We will return any results via email usually within a week. If you wish us to purchase certificates then this can take several weeks and of course certificates cost extra. It can be cheaper to obtain electronic versions of the certificates when available these you can print off yourself at your leisure.